Customer Success Specialist Job at Two95 International Inc., Malaysia

d1BNRjJoaGZ4S1RZSlZXeWVVTk1FUXdNaXc9PQ==
  • Two95 International Inc.
  • Malaysia

Job Description

  • Respond to customer inquiries via phone and email.

  • Serve as the primary contact for customers on the client's website.

  • Embody the client's values of responsibility, quality, and excellence.

Requirements

  • Education: Bachelor’s Degree or equivalent; B2 level English proficiency.
  • Experience: Minimum 6 months in customer support; call center experience advantageous.
  • Interpersonal Skills: Customer service orientation, active listening, problem-solving, and emotional intelligence.
  • Technical Skills: Typing speed of 40wpm with 90% accuracy; proficient in Microsoft Windows and Office.
  • Able to Write / read / speak mandarin fluently
  • Assist customers in placing online orders and provide timely support.
  • Handle payments and confidential information securely.
  • Proactively support customers to enhance brand loyalty.
  • Collaborate with team members to improve customer support experience.
  • Stay updated through training and meet performance indicators.

Job Tags

Work at office,

Similar Jobs

Frequent Flyer Services

WordPress Developer Full-Time Job at Frequent Flyer Services

 ...participate in a number of travel-related charity work, awards and programs.We are looking for an enthusiastic individual with proven WordPress development experience to join our interactive team.Responsibilities Include: A minimum 2 years of professional experience in... 

BOK Financial

Audit Senior Manager, Wealth Audit Job at BOK Financial

 ...Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of... 

Northwest Cascade Inc

Pipelayer Job at Northwest Cascade Inc

PipelayerHeavy ConstructionLocation: Puyallup, WA~Year-round FT+ work~Hourly Pay: $20.00 - $32.00~Benefits: Union Laborers 242 or 252~Schedule: 5:00AM Monday- Friday with some weekends~Paid WeeklyWho We Are Northwest Cascade's is the experienced leader... 

Cedar Point Health

X-Ray Technician/Medical Assistant (Ridgway) Job at Cedar Point Health

 ...Cedar Point Health is looking for an experienced X-Ray Tech/Medical Assistant to join our team in Ridgway, Colorado. Cedar Point Health...  ...in 18 weeks while working for Cedar Point Health and earning internship credits. Program start dates are rolling throughout the year... 

Spartanburg County

Residential Certified Appraiser (Apprentice & Licensed Appraisers Considered) Job at Spartanburg County

Under regular supervision of the Deputy Assessor; performs difficult technical work in the appraising of real property for assessment purposes; does related work as required. Thorough knowledge of the principles and practices of real estate appraising for assessment purposes...